Your Data, Your Rights
tk567 Privacy Policy
This Privacy Policy explains what personal information tk567 collects from players in Bangladesh, how that information is used, and how we keep it secure. Please read it carefully before registering.
Section 1
Introduction and Scope
tk567 ("we", "us", "our") operates the online casino and sports betting platform accessible at tk567.bio. We are committed to protecting the privacy and personal data of every player who registers or visits the platform. This Privacy Policy sets out the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights you hold as a data subject. This Policy applies to all registered players, account applicants, and visitors to the tk567 website, regardless of where in Bangladesh they are located.
By creating an account on tk567, placing a bet, or using any service available through the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you should not use the tk567 platform. This Privacy Policy should be read in conjunction with the tk567 Terms & Conditions, which govern the overall use of the platform.
Data at a Glance
Categories of Personal Data We Process
Section 2
Information We Collect and How We Collect It
tk567 collects personal data through the following means:
- Directly from you during account registration, where you provide your name, mobile number, and date of birth.
- Through KYC identity verification processes, where you submit a copy of your National ID card, passport, or other government-issued identification.
- Automatically when you access or use the platform, through cookies, server logs, and device fingerprinting technology that captures your IP address, browser type, and usage behaviour.
- From payment processing partners (bKash, Nagad, Rocket, Upay, and approved banks) in the form of transaction confirmation data and mobile wallet identifiers.
- From fraud prevention and anti-money laundering (AML) screening services that may cross-reference your details against relevant watchlists or databases.
- Through customer support interactions (live chat and messaging), where you voluntarily provide information to help resolve your query.
You are not obligated to provide all requested personal data, but failure to provide mandatory information (such as identity and age verification data) will prevent tk567 from opening or maintaining your account, as we are required to verify eligibility before processing any financial transactions.
Section 3
How We Use Your Personal Information
tk567 uses the personal data we collect for the following purposes:
- Account creation and management: to register your account, verify your identity and age, process KYC checks, and maintain your account profile throughout the life of your registration.
- Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and approved bank channels, and to maintain a complete and auditable transaction record.
- Fraud detection and security: to monitor platform activity for suspicious patterns, detect unauthorised access, investigate potential fraud or collusion, and comply with anti-money laundering obligations.
- Platform improvement and personalisation: to analyse usage data, improve the performance and reliability of the platform, personalise game recommendations, and tailor promotions to your betting history and preferences.
- Responsible gaming compliance: to monitor for indicators of problem gambling behaviour, enforce self-exclusion requests, apply deposit limit controls, and reach out proactively when our systems identify a player who may be at risk.
- Customer support: to respond to your queries, process complaints, provide account assistance, and maintain a record of our communications with you for quality and compliance purposes.
Section 4
Legal Basis for Processing Personal Data
We rely on the following legal bases to process your personal data:
- Contractual necessity: processing required to fulfil the contract between you and tk567, including account registration, payment processing, and service delivery.
- Consent: where you have given explicit consent to receive promotional communications or for specific data processing activities beyond those strictly necessary for service provision.
- Legal obligation: processing necessary for compliance with applicable legal obligations, including AML regulations, KYC requirements, and responses to lawful requests from regulatory or law enforcement authorities.
- Legitimate interests: processing that serves our legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and improving the overall player experience, where those interests are not overridden by your rights.
Section 5
Sharing Your Personal Information
tk567 does not sell your personal data to unaffiliated third parties. We may share your personal data with the following categories of recipients only where strictly necessary:
- Payment service providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank) for the purpose of processing your deposits and withdrawals.
- Identity verification and KYC service providers who assist tk567 in verifying player age and identity as required by our eligibility and compliance obligations.
- Fraud prevention and AML screening services that check transaction patterns and player identities against watchlists and databases used to combat financial crime.
- Regulatory or law enforcement authorities where we are required by law to disclose your information, or where disclosure is necessary to prevent serious harm, fraud, or criminal activity.
Where we engage third-party service providers to process your data on our behalf, we require them to handle your data in accordance with this Privacy Policy and any applicable data protection obligations. We do not permit such providers to use your personal data for their own independent commercial purposes.
Section 6
Payment Data and Mobile Money Processing
Given that a significant majority of tk567 players in Bangladesh use bKash or Nagad as their primary payment method, it is important that you understand how your payment data is handled. When you initiate a deposit via bKash, Nagad, Rocket, or Upay, your mobile wallet number and the transaction amount are transmitted to the respective payment provider to authorise the transfer. tk567 receives a confirmation of the transaction outcome and the transaction reference ID. We do not receive or store your full mobile banking PIN or password.
For withdrawal requests, tk567 passes your registered withdrawal account number (mobile wallet or bank account) and the withdrawal amount to the payment provider. You are responsible for ensuring that the withdrawal account details you provide are accurate. tk567 cannot reverse a payment that has been successfully sent to an account number provided by you. All payment data is transmitted using SSL-encrypted connections and is stored in secured, access-controlled environments.
Section 7
Data Retention
tk567 retains your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Specifically: account and identity data is retained for a minimum of five years following account closure to satisfy AML and KYC record-keeping requirements; transaction records are retained for a minimum of seven years; customer support records are retained for three years from the date of the interaction; usage and behaviour data used for platform analytics is retained in an anonymised or pseudonymised form.
When your personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, tk567 will securely delete or anonymise it. You may request deletion of your data by contacting support, subject to our legal retention obligations. We are unable to delete data that we are required by law to retain, and any deletion request will be assessed against those obligations before actioning.
Section 8
Data Security
tk567 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the tk567 platform; encrypted storage of sensitive data fields including passwords and payment references; access controls that restrict internal staff access to personal data on a need-to-know basis; regular security reviews of platform infrastructure; and OTP-based two-factor authentication for account login and withdrawal confirmation.
While tk567 takes reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you believe your account has been compromised. tk567 will investigate all credible reports of security incidents and will take appropriate remedial action where a breach is confirmed.
Section 9
Cookies and Tracking Technologies
tk567 uses cookies and similar tracking technologies to operate the platform effectively, maintain your login session, remember your preferences, and analyse how players use the site. Cookies are small data files placed on your device by your browser when you visit the platform. The following types of cookies are used:
- Essential cookies: required for the platform to function. They maintain your authenticated session and preserve form state. These cannot be disabled without breaking core platform functionality.
- Analytics cookies: collect anonymised data about page visits, session duration, and feature engagement to help tk567 understand usage patterns and improve the platform experience.
- Preference cookies: store your display and language preferences so you do not need to reconfigure them each time you visit the platform.
Most mobile browsers allow you to manage or delete cookies through the browser settings menu. Disabling essential cookies may prevent you from logging in or using certain features of the tk567 platform. Continued use of the platform constitutes acceptance of our use of cookies as described in this section.
Section 10
Your Data Protection Rights
As a data subject, you have the following rights in relation to your personal data held by tk567. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe, typically within 30 days:
- Right of access: you may request a copy of the personal data we hold about you and information about how it is processed.
- Right to rectification: you may request correction of inaccurate or incomplete personal data that we hold about you.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
- Right to restrict processing: you may request that we limit the processing of your personal data in certain circumstances, for example where you contest its accuracy or object to our use of it.
- Right to withdraw consent: where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
Please note that exercising certain rights (such as erasure or restriction) may affect your ability to use the tk567 platform. Where your request conflicts with a legal obligation that requires us to retain your data, we will inform you of that conflict and act in accordance with the applicable legal requirement.
Section 11
Children and Minors
tk567 is strictly an adults-only platform. We do not knowingly collect personal data from persons under the age of 21. Our registration process requires applicants to confirm that they are aged 21 or above, and we use age verification procedures to enforce this requirement. If we discover that we have inadvertently collected personal data from a person under the age of 21, we will immediately delete that data and close the associated account. No funds held in such an account will be released to the minor; any balance will be handled in accordance with applicable legal requirements.
Section 12
Third-Party Links and Services
The tk567 platform may reference or display the names of third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) and payment services. These providers operate under their own privacy policies and data handling practices. tk567 is not responsible for the privacy practices or the content of any third-party services or platforms. When you interact with a game provided by a third-party studio through the tk567 platform, some technical data (such as session tokens and game state data) may be transmitted to that provider's infrastructure in order to deliver the game. We recommend reviewing the privacy policies of any third-party providers whose services you use in conjunction with tk567.
Section 13
Changes to This Privacy Policy
tk567 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the effective date at the top of this page and, where appropriate, notify active registered players via their registered mobile number or through a platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the tk567 platform after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
Section 14
Contact Us About Your Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which tk567 processes your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days. For data deletion or access requests, please include your registered mobile number and a brief description of your request to help us process it efficiently.
Email: [email protected]
Your Privacy Matters to Us
Have questions about your data? Our support team is available 24/7. You can also review our Terms & Conditions or browse the FAQ for quick answers.